“We have to shift our mindset around emotions and vulnerability at work. When we’re saying psychological safety, what we’re saying is that people can feel free to be vulnerable.” The ideal workplace has minimal turnover, high morale, and team members who feel creatively fulfilled. Business owners who may wonder how they can achieve this workplace nirvana should evaluate the psychological…

“I’m not being my best self if I’m experiencing microaggressions in the workplace. I can’t be as innovative as I possibly could be, and I can’t offer my best customer service to clients in this environment.” Employees cannot grow and thrive in a work environment that stifles them. If employees feel that it is not safe to ask questions and…

“Some people thought that working remotely would end harassment, but it didn’t. Harassment just changed.” The pandemic caused a multitude of sudden changes in our daily lives, and the business world wasn’t an exception. Remote work was previously an uncommon benefit; suddenly, every company had to offer remote work or stall completely. For offices that were more experienced with remote…

“In a toxic workplace, employees are not going to reach their full potential because they’re afraid.” As employers compete for the best talent in our current competitive job market, many business owners are wondering how they can improve their company culture to attract and retain good employees. We’ve all heard the term “toxic workplace,” but how do you know if…

“We’re not talking about doing the same work in less time. We’re looking at your business processes to figure out how you can deliver the same output with fewer and more efficient inputs.” The 5-day work week has been a familiar concept since the early 1900s, and it’s hard to imagine life without it. But the 5-day week concept was…

“In a really tight labor market, the 4-day work week can give businesses a competitive advantage.” You’ve probably heard of the 4-day work week concept already – in recent years, this idea has become popular in the business world. But you may not actually know of any companies that utilize this 4-day week, and it’s even less likely that you…

“Having a DEI strategy makes the difference between having to go to work and wanting to go to work. When you know that your company cares about you, you work harder and stay in your position longer.”  Diversity is a hot topic in the business community, but many employers are lost on how to actually implement a DEI strategy. In…

“DEI is not something you can assign to a single person, like a project. It changes the way work gets done. It’s a way of life.” The business world has gone through a huge number of changes in the last couple of years. During the Great Resignation, we have seen that people are willing to leave even high-paying jobs if…

“The big thing here is that the performance discussion should not include any surprises for the employee.” Providing positive feedback to your team member is the easy part, but what happens when the conversation is a little more difficult and includes some ways an employee needs to improve? For new managers, coaching and constructive criticism can be difficult. An effective…

“Performance management is a process to improve and sustain performance over time.” Every company has a goal to achieve, and each employee is part of that goal in their own way. It’s important to stay on top of performance management so that everyone knows what’s expected of them and how they’re doing. In this discussion with Rhonda Wheelous, Director of…