
As a broker, you understand the challenges small and medium-sized businesses (SMBs) face every day, especially when managing unemployment claims. It’s a time-consuming, complex process that can have financial consequences if mishandled.
Even experienced brokers can feel the strain when guiding clients through unemployment claims. That’s where PrestigePEO can help. Through our co-employment model, we take on the burden of unemployment claims administration, reducing risk for your clients and giving you a stronger value proposition to bring to the table.
In this article, you’ll learn:
- Why mishandling unemployment claims puts SMBs at financial and compliance risk
- How missed deadlines, increased SUTA tax rates and poor documentation can impact a business
- How PrestigePEO supports SMBs through claims administration, appeals and compliance
- How you, as a broker, can offer added value to clients and strengthen your relationships
The Risk and Cost When Unemployment Claims Are Mishandled
Unemployment claims come with tight deadlines and high stakes. If a claim goes unanswered, even if it’s unjustified, it may be approved automatically. That can increase costs and damage credibility with state agencies.
Improper handling also affects your clients’ State Unemployment Tax Act (SUTA) rates. The more claims that go uncontested or mismanaged, the higher the tax burden. These increased rates cut into profit margins and make it harder for SMBs to grow.
Then there’s documentation. Inaccurate or incomplete records make it difficult to contest claims effectively. Poor documentation increases the chances of compliance penalties or legal challenges and can leave your clients unprepared to defend themselves.
PrestigePEO’s Co-Employment Model: A Solution to Claims Administration
PrestigePEO’s co-employment model offers a solution that lifts the burden of claims administration from both SMBs and brokers. Our team handles the process from start to finish, responding to claims, managing appeals and ensuring compliance every step of the way.
We help prevent missed deadlines and reduce the risk of increased SUTA rates. With accurate documentation and proactive support, we help protect your clients’ interests and give them peace of mind.
If an appeal is needed, our experts are here to help. We guide clients through the process, ensure paperwork is in order and support them in presenting a strong case.
By working with PrestigePEO, SMBs can focus on running their business—not chasing paperwork or stressing over claim deadlines.

How Brokers Can Offer Added Value Through Co-Employment
As a broker, offering a simple solution for unemployment claims sets you apart. Partnering with PrestigePEO lets you give clients full support, reduce compliance risks and ease administrative work, making you a trusted partner they can count on.
Differentiate yourself from your competitors
By offering PrestigePEO’s unemployment support, you provide something many brokers don’t: real help with HR challenges that impact your clients’ bottom line. Highlight the reduced risk and simplified process when talking to prospects and current clients.
Increase client loyalty
Helping clients with something as stressful as unemployment claims earns trust. When your clients feel supported, they’re more likely to stay with you and recommend you to others.
Reduce compliance risks for clients
Use PrestigePEO’s tools and resources to help clients better understand their obligations and options. When you bring clarity to a confusing process, it positions you as a reliable resource who’s invested in their success.
Add value and grow your business
Outsourcing claims administration lets your clients stay focused on growth. It also gives you a new way to differentiate your services, without adding to your own workload. You get to support client success while building stronger, longer-lasting relationships.
Empowering Brokers and Their Clients for Sustained Success
Unemployment claims are one of the many tasks SMBs struggle to manage on their own. Mistakes can be costly, but with PrestigePEO as your partner, you can give your clients confidence and support when they need it most.
We take care of the paperwork, the deadlines and offer appeals support, so you can take care of your clients.
Partner with PrestigePEO to simplify unemployment claims and bring more value to your client relationships.




